1. Enrolment & Access

• Enrolment is confirmed once full payment has been received through the secure online system.

• Upon enrolment, students receive access to the course materials via their personal learning account on the Alina Holistic Health & Training platform.

• All courses are self-paced and can be studied entirely online.

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2. Eligibility & Professional Responsibility

• Students must be at least 18 years old to enrol in professional or accredited training programmes.

• It is the student’s responsibility to ensure that the chosen course is suitable for their needs and professional goals.

• All information provided at enrolment must be accurate and complete.

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3. Payments

• All course fees are paid in full at the time of enrolment via the secure online payment system.

• Payments are non-transferable and non-refundable once course access has been granted.

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4. Course Access Duration

• Unless otherwise stated, students receive lifetime access to all online materials and resources for personal educational use.

• Alina Holistic Health & Training reserves the right to update, improve, or replace materials periodically to maintain quality and accreditation standards.

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5. Certification

• Certificates of completion are issued digitally upon successful completion of all modules, assessments, and tutor review (where applicable).

• Certificates will display the academy’s accreditation credentials (e.g., IPHM, UKRLP number, and course approval reference).

• Physical certificates may be available upon request for an additional administrative fee.

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6. Refunds & Withdrawals

• Due to the digital nature of the courses and instant access to materials, no refunds are issued after enrolment.

• If access issues occur due to a technical fault, support will be provided to resolve the matter promptly.

• Refunds are only considered if the course has not been accessed and a written request is made within 48 hours of purchase.

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7. Course Content & Updates

• All training materials are the intellectual property of Alina Holistic Health & Training.

• Students are granted a non-transferable licence to use materials for personal study only.

• Reproduction, resale, or distribution of course materials, manuals, videos, or meditations is strictly prohibited.

• Any breach of copyright may result in the removal of access and further legal action.

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8. Academic Integrity & Conduct

• Students are expected to complete assessments and case studies honestly and independently.

• Plagiarism, falsified case studies, or unethical behaviour may result in disqualification and revocation of certification.

• Respectful communication with tutors and other students is expected at all times.

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9. Accreditation & Professional Memberships

• All courses are accredited and recognised by the International Practitioners of Holistic Medicine (IPHM) and registered with the UK Register of Learning Providers (UKRLP No. 10099161).

• Graduates are responsible for checking their eligibility for professional membership or insurance with their chosen provider.

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10. Course Amendments & Availability

• Alina Holistic Health & Training reserves the right to modify, update, or withdraw courses where necessary to maintain educational quality or accreditation compliance.

• Where a course is withdrawn, reasonable notice will be provided, and alternative options may be offered.

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11. Disclaimer

• All content and instruction are intended for educational and professional development purposes only.

• Courses are not a substitute for medical training and do not entitle the student to diagnose, prescribe, or treat medical conditions unless legally qualified to do so.

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12. Data Protection

• Alina Holistic Health & Training is registered with the Information Commissioner’s Office (ICO) under registration number ZC030889.

• All student information is processed in accordance with the UK GDPR and the Data Protection Act 2018.

• Data is stored securely and used solely for course administration, certification, and accreditation purposes.

• Students have the right to access, amend, or request deletion of their personal data at any time by contacting alinaholistichealth@gmail.com

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13. Complaints Procedure

• Students who wish to raise a concern should contact the academy in writing at alinaholistichealth@gmail.com

• All complaints will be acknowledged within 5 working days and handled confidentially.

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14. Amendments

• These Terms & Conditions may be updated periodically. The latest version will always be available on the website.

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15. Governing Law

• These Terms are governed by the laws of England and Wales, and any disputes will be handled under the exclusive jurisdiction of the English courts.

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16. Approval & Review

Policy Approved and Authorised by:
Name: Alina Painter
Position: Director
Date: 21 July 2025
Signature: Alina P.

Policy Review Date: 21 July 2026